Privacy Policy

finoraveliq respects your privacy and commits to protecting personal information you share during consultations or through our website. This policy explains what information we collect, how we use it, and your rights regarding that data.

Information We Collect

We collect information necessary to provide consultation services and improve your experience with finoraveliq.

• Personal identification information including name, email address, phone number, and postal address that you provide when scheduling consultations or contacting us.
• Financial information you share during consultations for the purpose of developing personalized budgeting frameworks, which we handle with strict confidentiality protocols.
• Technical data such as IP address, browser type, device information, and pages visited on our website through standard logging and analytics tools.
• Communication records including email correspondence, consultation notes, and feedback you provide about our services to maintain continuity of service and improve quality.

How We Use Information

We use collected information solely for legitimate business purposes related to providing and improving consultation services.

• Delivering personalized financial consultations and developing zero-based budgeting frameworks tailored to your specific situation and objectives.
• Communicating with you about scheduled appointments, responding to inquiries, and providing ongoing support as part of our consultation services.
• Improving our consultation methodologies and website functionality through analysis of aggregated, anonymized data about service usage patterns.
• Complying with legal obligations, resolving disputes, and enforcing our agreements as required by Australian law and professional standards.

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on the following legal grounds:

Primarily, we process information based on contractual necessity to deliver consultation services you have requested. Additionally, we rely on legitimate business interests in improving services and maintaining records, always balanced against your privacy rights and expectations.

Information Sharing

finoraveliq maintains strict confidentiality and limits information sharing to specific necessary circumstances.

• We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your financial details remain confidential between you and your assigned consultant.
• We may share information with service providers who assist with business operations such as scheduling systems, email services, or website hosting, under strict confidentiality agreements.
• We will disclose information if required by law, court order, or government authority, or if necessary to protect our legal rights, prevent fraud, or ensure safety.

Data Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure storage systems, access controls limiting information to authorized personnel, and regular security assessments. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information that we take seriously.

• You may request access to personal information we hold about you, and we will provide that information in accessible format within reasonable timeframes unless legal exceptions apply.
• You can request correction of inaccurate or incomplete personal information, and we will make reasonable efforts to update our records accordingly.
• You may request deletion of your personal information in certain circumstances, though we may need to retain some data for legal compliance or legitimate business purposes.
• You can object to or restrict certain processing of your information, and we will honor those requests where legally required, though this may affect our ability to provide services.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality, analyze usage patterns, and improve user experience. These include essential cookies necessary for website operation and analytical cookies that help us understand how visitors interact with our site. You can control cookie preferences through browser settings, though disabling certain cookies may limit website functionality.

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Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us using the information below. We will respond to inquiries within reasonable timeframes.

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by posting the updated policy on our website with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.